Support schemes

Social Tariffs
 

We accomodate the needs and situations of the most vulnerable groups. To do so we offer social tariffs.

  •  Pensioner Tariffs 

    This tariff is aimed at persons whose pension is their sole income and whose total household income is below the national minimum wage. The first 15 square meters of consumption is free.

    Here you can consult the specific conditions of the tariff for pensioners.

  •  Tariffs for dwellings with more than 4 occupants 

    This tariff applies to dwellings with more than four registered occupants or with less than five occupants if the family unit has acquired Large Family Status. Blocks of consumption are adapted based on the number of persons registered in the dwelling, preventing penalization for excessive consumption.

    Here you can consult the specific conditions of the tariff for households with more than 4 members: 

    Complete and submit the application by appointment or at Client area, which must be approved by Aguas de Murcia.

  •  Social Tariff 

    This tariff provides coverage for accredited vulnerable families as it guarantees the provision of service of potable water and sewage. A tariff of five euros a month is set not including the corresponding taxes. This covers a minimum household supply based on the number of persons in the family unit to a maximum of 110 litres per person and per day.

    Here you can consult the specific conditions of the social tariff. 

    Water

    Sewer

    Complete and submit the application by appointment or at Client area, which must be approved by Aguas de Murcia.

  •  Social Canteens 

    A special tariff is provided for non-profit organizations (NGOs, foundations and associations) whose centres, residences, premises and facilities are supplied with water, and which provide social canteen services and/or food banks.

    Here you can consult the specific conditions of the tariff for food kitchens. 

    Complete and submit the application by appointment or at Client area, which must be approved by Aguas de Murcia.

    •  Social Tariffs for other groups

        New tariffs are being established for clients in other personal situations not covered by the social tariff, the pensioner tariff, or the large family tariff.

      Here you can check the specific conditions of the Social Rates for Other Groups:

      Water

      Sewer

      • Families all of whose members are unemployed

        This tariff is aimed at clients all of whose members in the family unit are unemployed.

        Complete and submit the application by appointment or at Client area, which must be approved by Aguas de Murcia.

      • Families with dependent diasabled persons

        This tariff is aimed at customers who live in a household with at least one member of the family unit with a recognized physical, mental or sensory disability to a degree equal or more than 65%.

        Complete and submit the application by appointment or at Client area which must be approved by Aguas de Murcia.

      • Víctims of gender violence

        This tariff is aimed at customers that the competent administration has designated as victims of acts gender or domestic violence committed by a member of the family living with them.

        Complete and submit the application by appointment or at Client area which must be approved by Aguas de Murcia.

During the year 2024, we have granted a total of €1.322.411,29 in discounts to our customers through social tariffs, such as the Pensioner Tariff, Social Tariff, Social Dining Halls, Other Social Tariffs and Homes with more than 4 members. In addition to these discounts, there are other discounts applied by other administrations in other aspects of the bill, such as the Zero Fee for the Garbage Tax.